Terms

RainBet Terms & Conditions

These terms outline the conditions for using your account, making payments, accepting promotions and playing for real money. Read them alongside the applicable payment information, game rules and individual promotional terms. Gambling involves financial risk and must not be treated as a source of income. Only play with money you can afford to lose.

1. Eligibility and age

You must be at least 18 years old, or the legal gambling age in your applicable jurisdiction, whichever is higher. You are responsible for ensuring that accessing our services and gambling for real money are permitted where you are located. For customers in Canada, the absence of Canada from our excluded-country list does not establish permission to play in every province or territory.

You must not use a VPN, proxy or another location-masking tool to access our services. Our employees, their family members, affiliates and company agents may not play for real money without consent from our CEO or Director. Gambling is entertainment, not an investment or a way to resolve financial difficulties.

2. Your account and registration

You must complete registration personally, provide a valid email address, create a password and agree to the Terms and Conditions. Your contact details and other registration information must be accurate. After account creation, you can access the crypto wallet deposit flow, subject to eligibility and verification requirements.

Only one account per person is permitted. Multiple accounts result in immediate closure and forfeiture of funds. A welcome offer is available only to your first account; opening another account does not create renewed eligibility.

You must not sell, transfer or pledge your account. Transfers between player accounts are prohibited. Providing false information can result in immediate suspension and possible legal action. Keep your account credentials private and contact our support team if you need assistance with access.

3. Identity verification and AML

We may request identity verification at any time, including before granting a withdrawal. Required documents can include government-issued photo identification, such as a passport, driver's licence or national identity card, and a recent utility bill confirming your address.

If requested verification is not completed within 72 hours, services or withdrawals may be restricted. Verification analysis can take up to seven business days. This review period is separate from typical crypto withdrawal processing times.

We may use third-party identity checks and will inform you of the data obtained. Our security measures include SSL encryption, KYC verification and AML compliance. These measures do not remove your obligation to provide accurate information or make blockchain transfers reversible. False information may lead to suspension and possible legal action.

4. Deposits and withdrawals

Deposits must use a payment method in your name. Listed methods include Bitcoin, Ethereum, Litecoin, XRP, Solana, Tron, BNB, USDT, USDC and bank transfer. Unsupported cryptocurrencies or networks may cause permanent loss; we accept no liability. Card deposits, where applicable, require an authorisation code. Conversion uses OANDA or processor rates; exchange fees may apply. We usually absorb deposit transaction fees; your bank charges remain yours. Consult the payment section for charges.

Crypto deposits are credited after one blockchain confirmation and carry a 1× wagering lock. The minimum withdrawal is $15 or equivalent, except full-balance withdrawals on closure. No withdrawal commission applies after 1× deposit wagering; promotions require 2× wagering. Withdraw to the original method unless we approve an exception with additional checks.

Crypto withdrawals are typically processed and sent within 5-15 minutes, not guaranteed. KYC may be required before approval.

5. Bonuses and promotions

Accepting a bonus or promotional code binds you to its specific terms. The promotional wagering condition is 2×; consult the offer for how it applies. No universal maximum bet, expiry period or game-weighting schedule is specified here. Do not assume every game contributes equally or that an offer remains available indefinitely.

Welcome promotional codes have a maximum withdrawable amount of $50. Promotional and affiliate codes permit a maximum transfer of $50 to normal balance after the wagering lock; excess funds are forfeited. Free-spin winnings have a maximum withdrawal of $250,000 unless otherwise stated. These amounts are not identified here as Canadian dollars.

Welcome offers are limited to your first account. Topping up a deposit bonus with another deposit forfeits eligibility. Bonus restrictions end when the attributed balance is fully withdrawn or depleted. Abuse results in forfeiture and permanent blocking; abused promotional winnings may be reclaimed after withdrawal.

6. Restricted countries

Our services exclude the United States of America and its territories; France and its territories; the Netherlands and its territories, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten; Australia and its territories; Austria; Germany; the United Kingdom of Great Britain and Northern Ireland; and Spain.

You must not use location-masking tools to bypass these restrictions. Your ability to open an interface or access registration does not establish eligibility to gamble. You remain responsible for complying with the rules applicable where you are located.

Canada is not listed among these excluded jurisdictions. However, our Anjouan licence is not a Canadian provincial authorisation, and you must not interpret the country list as confirmation of local regulatory approval.

7. Fair play and game rules

You must follow the rules of the game or betting market you use. Our categories include slots, live casino, table games, game shows, Originals and sportsbook, including blackjack, roulette and baccarat. Different formats have different mechanics; no outcome or return is guaranteed.

Provably fair functionality applies to Originals. This statement does not establish that every game uses the same verification method. No additional platform-wide RNG standard is specified in these terms.

System errors or malfunctions make all affected bets void, and we accept no liability for resulting losses. We reserve the right to void wagers involving erroneous odds. Card counting in blackjack can result in account suspension and withholding of associated funds. Collusion and system exploitation are prohibited.

8. Dormant and inactive accounts

These terms do not specify an inactivity period, a dormant-account fee or an automatic balance-deduction schedule. No such figure should be inferred from this section. Inactivity must not be confused with a request to close your account or initiate self-exclusion.

If you have stopped using your account and want information about its status or remaining balance, contact our support team. Existing identity-verification and withdrawal requirements remain relevant when you request access to funds; time away from play does not itself complete those requirements.

If your intention is to stop gambling, use the responsible-gambling process described below rather than relying on inactivity. Permanent closure follows the stated support and exclusion procedure, not an inactivity deadline invented by this summary.

9. Account closure and self-exclusion

Start self-exclusion through the Responsible Gambling option in the footer. A 24-hour cooldown applies first and must be accepted by email. After that cooldown, a follow-up email provides additional self-exclusion timeframes. Self-exclusion is irreversible under any circumstances.

Permanent account closure is available only through Customer Support after a 90-day exclusion period has expired. Our team provides support through live chat and email, available 24/7.

During exclusion, you agree not to create another account or deposit funds. We accept no liability for losses during the exclusion period. If your account is blocked for a responsible-gambling breach, we process withdrawal of the remaining balance; no rewards are claimable after the block. Seek independent support if gambling affects your wellbeing or finances.

10. Prohibited conduct

You must not engage in bonus abuse, multiple-account activity, collusion or exploitation of our systems. These actions can result in forfeiture of funds, winnings and bonuses, together with permanent account blocking. Accounts sharing an IP address may be classified as abusive, and their funds may be confiscated.

Chargebacks result in immediate account termination and full-balance forfeiture, with possible legal action. Winnings arising from charged-back funds are also forfeited. Account selling, transfer or pledging, and transfers of funds between player accounts, are prohibited.

You must not use insider information, conduct automated scraping, impersonate others or distribute spam through our services. Location masking is prohibited. We may reclaim winnings from abused promotions even if a withdrawal has already been completed.

11. Liability

We exclude liability for force majeure, third-party network problems and matters caused by your own fault. Our maximum aggregate liability is the lower of the value of the relevant bet or wager and EUR €500. We do not compensate business losses.

System errors and malfunctions void all affected bets, and we are not liable for losses resulting from them. Unsupported cryptocurrency or network transfers can permanently lose funds and are outside our liability under the payment rules.

Typical payment timings are not guarantees of blockchain delivery or completed verification. Security measures, reward programmes and game features do not promise winnings or protection from gambling losses. You should consider both gambling risk and the practical risks of transferring and holding cryptocurrency.

12. Disputes, operator and licensing

Our operator is RBGAMING N.V., registration number 16077, under an Anjouan (Comoros) Online Gaming License. The company address is Hamchako, Mustamudu, Autonomous Island of Anjouan, Union of Comoros. This licensing statement does not claim approval from any Canadian provincial gambling authority.

Results become final after 72 hours, and queries about those results are not entertained after that period. Contact our support team promptly if you wish to raise a result query. Live chat and email support are available 24/7.

The supplied terms identify Anjouan licensing but do not explicitly specify a separate governing-law jurisdiction or dispute forum. We therefore do not state an additional court, arbitration process or regulator-led dispute route here.

13. Changes and applicable conditions

Read the terms presented to you when registering, making a payment or accepting a promotion. Individual promotional conditions govern the relevant offer alongside the account and payment requirements described here. A general description of a reward does not replace its wagering conditions or withdrawal limits.

No fixed amendment schedule, advance-notice period or automatic acceptance mechanism for future changes is specified in the supplied terms. This section does not introduce one, nor does it create a new bonus expiry window or wagering requirement.

If a condition is unclear, ask our support team for clarification before depositing or accepting an offer. Keep gambling within an affordable entertainment budget, and use the responsible-gambling process if you need to stop.